If Cancellation has been notified before 24 hours prior to cancelling, then a 100% refund will be provided.

If Cancellation is within 24 hours, then a 100% cancellation fee will apply.

Macazo Group has the right to cancel your boat charter/transfer without notice due to circumstances outside of the control of Macazo Group, such as but not limited to weather conditions, sea conditions, civil commotion, the closure of Port Denarau. A 100% cancellation fee will apply for cancellations that occur due to circumstances outside of Macazo Group.


Should any boat charter/transfers be cancelled due to operational reasons at the fault of Macazo Group, 100% of your payments made to Macazo Group will be refunded to you, less any credit card surcharges or bank fees incurred by Macazo Group or your financial institution.


Macazo Group does not hold any responsibility for any bank fees incurred by your financial institution for any payments made to Macazo Group.

Cancellation Policy

© by Macazo Group

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